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Access Policy

The Purpose of this Policy

The purpose of this Policy is to set out how Australian Business Lawyers (ABN 60 570 119 200) (“ABLaw”) will provide you with access to your personal information. The Access Policy is part of our Privacy Policy and our desire to provide for, maintain and give effect to your right to privacy.

Overriding principles

At all times, conduct under this Policy will be governed by the following principles:

All requests for access will be treated seriously;
All requests will be dealt with promptly;
All requests will be dealt with in a confidential manner; and
Your request to access your personal information will not affect any commercial arrangements between you and ABLaw.

How to obtain Access?

We will provide access by allowing you to inspect, take notes of or receive copies or print outs of the personal information that we hold about you. To obtain access please make your request in writing to our Privacy Officer, Ms. Nicole Willmott. Our Privacy Officer can be contacted on (02) 9458-7563 or PrivacyOfficer@ablawyers.com.au. Our contact details are: Australian Business Lawyers, 140 Arthur Street, North Sydney NSW 2060, Telephone (02) 9458-7005, Facsimile (02) 9954-5029.

For security reasons you will be required to put your request in writing and provide proof of your identity. This is necessary to ensure that personal information is provided only to the correct individuals and that the privacy of others is not undermined.

When will Access be denied?

Access will be denied if:

the request does not relate to the personal information of the person making the request;
providing access would pose a serious and imminent threat to the life or health of a person;
providing access would create an unreasonable impact on the privacy of others;
the request is frivolous or vexatious;
the request relates to existing or anticipated legal proceedings;
the information is subject to legal professional privilege;
providing access would prejudice negotiations with the individual making the request;
access would be unlawful;
denial of access is authorised or required by law;
access would prejudice law enforcement activities;
access discloses a ‘commercially sensitive’ decision making process or information; or
any other reason that is provided for in the National Privacy Principles or the Privacy Act (1988).

If we deny access to information we will set our reasons for denying access. Where there is a dispute about your right of access to information, this will be dealt with in accordance with our Grievance Policy.

Time

We will take all reasonable steps to provide you with access to the information requested within 14 days of your request. In situations where the request is complicated or requires access to a large volume of information, we will provide access to the information requested within 30 days.

Costs and Charges

ABLaw may charge you a fee to reimburse us for the costs we incur relating to your request for access to information.

2005

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